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Office Policies

Office Hours

Monday 8:30am - 4:30pm
Tuesday through Thursday 8:00am - 4:00pm
Fridays by appointment

Our Goal

Giving your child a positive attitude toward dental care with an enjoyable dental experience. We are dedicated to developing relationships with our patients based on trust, love, and understanding. Fun and laughter are the norm in our office.

Appointment Guidelines

Our office attempts to schedule appointments at your convenience and when time is available. We recommend that preschool children are seen in the morning because they are more relaxed, we are able to work more slowly with them and make them more comfortable. School age children with extensive treatment needs are seen in the morning for the same reason. We provide excused absence forms when missing school and can keep missing school to a minimum when regular dental care is continued. Please recognize that we try to accommodate as many children in the off school hours as possible.

Office Financial Guidelines

Payment for professional services is due at the time of dental treatment is provided. Every effort will be made to provide a treatment plan which fits your timetable and budget, and gives your child the best care possible. We accept cash, personal checks, debit cards, all major credit cards, and care credit.

Dental Insurance 101

If we have received all of your insurance information on the day of the appointment, we will be happy to file your claim for you. You must be familiar with your insurance benefits, as we will collect from you the estimated amount insurance is not expected to pay. Your insurance company is required to pay each claim within 30 days of receipt. We file all claims electronically, so your insurance company will receive each claim within days of the treatment. You are responsible for any balance on your account after 30 days, whether insurance has paid or not. We will be glad to send you a refund if insurance overpays.

Please understand that we file insurance claims as a courtesy to our patients. We are not responsible for how your insurance company handles its claims or for what benefits they pay on a claim. We can only assist you in estimating your portion of the cost of treatment. We at no time guarantee how your insurance will process each claim. Most importantly, please keep us informed of any insurance changes that may affect your claim such as policy name, ID number, insurance company address, or a change of employment.

Please click here for more information about dental insurance!

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